How Does the Process Work?
Creative Keystrokes™ Executive Resume
Service provides a very personalized, custom service. Our exclusive,
highly individualized procedures help to ensure the best results
while minimizing the time investment required for our typically busy
executive clientele. You will work directly with myself (Laurie J.
Smith) through every stage of the process, from initial inquiry through dispatch of your completed
package. Here's a typical scenario:
- You e-mail or fax your resume, requesting
a free evaluation, or call me for a free consultation and
overview of our services.
- I provide a brief complimentary consultation,
evaluating the strengths and weaknesses of your current resume,
exploring your career goals and target position, and suggesting
strategies.
- You elect to engage my assistance, and
select the configuration of services which best meets your
current requirements. A 60% retainer is required at this point to
proceed to the next step. If payment is made by credit card, we
can proceed immediately; payment by check requires 5 days for
clearing after receipt of check (money orders and cashier's
checks require no clearing time).
- I e-mail you a
fill-in-the-blanks questionnaire designed to provide a more in-depth look
at your experiences, education, skills, and accomplishments. You
complete this at your convenience and e-mail me the
result.
- After carefully evaluating your
questionnaire and any other materials you have provided, an
additional telephone consultation (generally 1 to 1.5 hours) serves to fill in any gaps, clarify
and expand upon the information, and
crystallize the strategy.
- I develop your draft, typically within 5
to 7 business days of our consultation, and notify you that your draft
is ready for review. Payment of the balance in full is
required at this stage, prior to release of your proof.
- According to your preference, proofs are
e-mailed or faxed to you.
- You review the resume
(and any other documents I have prepared for you) at your
convenience and provide comments and feedback. The ball is in
your court here—how long this segment takes is pretty much up
to you.
- When the resume has been fine-tuned to our
mutual satisfaction, printed originals and/or electronic copies
on CD-ROM are sent to you via second day air delivery (overnight
delivery available upon request at cost).
The entire process typically takes 12 to 15
business days, and can be accelerated if urgency demands and
scheduling permits.
 
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